{"id":8389,"date":"2016-09-08T21:34:58","date_gmt":"2016-09-08T21:34:58","guid":{"rendered":"http:\/\/www.limitedruns.com\/blog\/?page_id=8389"},"modified":"2018-01-08T19:22:15","modified_gmt":"2018-01-08T19:22:15","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.limitedruns.com\/blog\/faqs\/","title":{"rendered":"FAQS"},"content":{"rendered":"

 <\/p>\n

POSTERS<\/strong><\/h3>\n
Do you only sell vintage posters?<\/strong><\/div>

Yes, we only sell authentic vintage posters. WE DO NOT SELL REPRODUCTIONS<\/strong>.<\/p>\n<\/div><\/div>

Why aren\u2019t your posters in mint condition?<\/strong><\/div>

Posters sold through our website are not reproductions but are in fact original items (as indicated in the description) and may be old, or may be considered an antique, rare in nature, or limited as to the number originally printed or manufactured by its original printer or supplier and in most instances have been previously owned. Please be sure to read\u00a0the condition description and our Notes on Grading<\/a> for more detail.<\/p>\n<\/div><\/div>

I saw a poster on the site that\u2019s no longer available, when will you sell another?<\/strong><\/div>

If an item is no longer available it means it has been sold. You should check back often as similar items may become available in the near future.<\/p>\n<\/div><\/div>

Does Limited Runs handle the fulfillment of all of the items sold on the site?<\/strong><\/div>

Not always, while we warehouse many of the items sold on the site, we work with some of the most reputable and trusted art and poster dealers in the world, and in many instances the posters are in their warehouses or stores, which is why you may receive multiple orders in different packages.<\/p>\n<\/div><\/div>

What\u2019s the best way to find out about your releases?<\/strong><\/div>

We usually announce new releases at least a day before the sale through our Facebook Page. On the day of the sale, we make an announcement via our newsletter, Twitter (@LimitedRuns<\/a>) and Facebook<\/a> as soon as the items are released on our website! \u00a0Be sure to\u00a0sign up<\/a> for our newsletter so you don\u2019t miss any new releases.<\/p>\n<\/div><\/div>

I ordered a poster but the order was later cancelled, why did this happen?<\/strong><\/div>

As most items sold through our website are unique and one-of-a-kind, we cannot confirm an order until we receive confirmation from our merchant that the item is available to be sold to you. While the website works in real-time, (when an item is sold through the website, the item is instantaneously removed from the websites\u2019 inventory of available items), there may be instances where our third party vendors simultaneously sells the same item at the same time you purchased the item. In such instances, items will be sold to the first buyer in line.<\/p>\n<\/div><\/div>

For regular orders, am I charged at the time of purchase or when the item ships?<\/strong><\/div>

Payments are processed at the time an order is shipped.<\/p>\n<\/div><\/div>

For Pre-Orders, am I charged at the time of purchase or when the item ships?<\/strong><\/div>

Payments are processed at the time of purchase for all Pre-Orders.<\/p>\n<\/div><\/div>

Can I return an item that I purchased?<\/strong><\/div>

No. All sales are final and sold \u201cas is.\u201d \u00a0Limited Runs will not accept any returns nor issue refunds for any reason, with the exception of very\u00a0limited conditions. See our\u00a0Shipping & Return Policy<\/a> for more information.<\/p>\n<\/div><\/div>

Can I cancel my order?<\/strong><\/div>

You may cancel your order so long as the item(s) have not yet shipped\u00a0(see above). We typically\u00a0ship within 10-14 business\u00a0days, so\u00a0there is usually a small window to cancel your order should something come up.<\/p>\n<\/div><\/div><\/div>\n

PHOTOGRAPHY<\/strong><\/h3>\n
What does Contemporary Fine Art Photography mean?<\/strong><\/div>

It means that the print is a modern or contemporary print and was printed near or around the time that you ordered it.<\/p>\n<\/div><\/div>

What does Vintage Photography mean?<\/strong><\/div>

It means that the photograph was printed sometime in the past. The product detailed page will include the year that the photography was printed (i.e. \u201cYear of Print\u201d).<\/p>\n<\/div><\/div>

I received my photography, and it was damaged during shipping. Is it possible to get a replacement?<\/strong><\/div>

Most of the time, yes. Please contact us if your photo was damaged during shipping and we will work with you on a resolution. Be sure to send us an email inclusive of\u00a0your order number, phone number and a brief description of the damage (if possible, a photograph of the damaged package and the damaged item). Please note that if you are inquiring about an item that was shipped more than 90 days before you contact us, we may be limited as to what we can do for you.<\/p>\n<\/div><\/div><\/div>\n

SHIPPING<\/strong><\/h3>\n
Who is your mail service provider and what type of shipping methods do you use?<\/strong><\/div>

We ship most orders via FedEx both domestically and internationally however in some instances we ship international orders via USPS.<\/p>\n<\/div><\/div>

When will I get my order?<\/strong><\/div>

We do our best to ship all orders as fast as possible; however, some orders may take up to 3-4 weeks if we don\u2019t have the item in-hand at the time of release. Please also note that large releases may take a bit longer fulfill. If you suspect your order is lost, please contact us immediately\u00a0and we will be happy to look into it for you.
\nFor Pre-Orders, please reference the product page and\/or release announcement for shipping estimates.<\/p>\n<\/div><\/div>

How will I know when my order has shipped?<\/strong><\/div>

You will receive a shipping confirmation email with tracking information as soon as your order has shipped!<\/p>\n<\/div><\/div>

Is there an expedited shipment option?<\/strong><\/div>

Sorry, we do not currently offer expedited shipping. We are working to make your experience great with Limited Runs and hope to be able to offer expedited shipping in the future.<\/p>\n<\/div><\/div>

If I order more than one item, will they arrive in the same package?<\/strong><\/div>

Since some items may be shipped directly from different art dealers, your purchases may arrive in more than one package. Also, depending on the size or condition of the poster (e.g. rolled versus folded), multiple orders may require different packaging and will also be shipped in more than one package.<\/p>\n<\/div><\/div>

Am I responsible for duties and local taxes for international orders?<\/strong><\/div>

All of our art that is shipped from the U.S. to a foreign country may be subject to customs duties not included in the art price or our shipping, insurance and handling fee. Customs duties are set and collected by the government of the country where your order is delivered, not by Limited Runs. Unfortunately, we can\u2019t discount or alter customs duties in any way or reimburse you for them. We declare packages as printed posters for the value of the artwork and cannot change the declaration to say anything else.<\/p>\n<\/div><\/div>

Is sales tax charged on shipping and handling fees?<\/strong><\/div>

Limited Runs is obligated by law to collect sales tax on shipping and handling fees associated with taxable orders shipping to a California address.<\/p>\n<\/div><\/div>

I moved! Can I update the shipping address on my order?<\/strong><\/div>

Yes. Please contact us with the new shipping address before your order is shipped. If you contact us after the order has shipped, you will be responsible for the package as well as any\u00a0extra shipping costs if a package is being returned to us marked \u201cinsufficient address.\u201d \u00a0You are also responsible for any costs associated with our having to re-ship an order due to an address input error or if the package is returned to Limited Runs for any reason. \u00a0Please note that we cannot ship to a third-party.<\/p>\n<\/div><\/div>

Do you ship internationally?<\/strong><\/div>

Yes, we do to certain countries! \u00a0Please see our Shipping Policy for a complete list. Please understand that international shipments may take a little bit longer to arrive.<\/p>\n<\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

  POSTERS PHOTOGRAPHY SHIPPING<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.limitedruns.com\/blog\/wp-json\/wp\/v2\/pages\/8389"}],"collection":[{"href":"https:\/\/www.limitedruns.com\/blog\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.limitedruns.com\/blog\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.limitedruns.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.limitedruns.com\/blog\/wp-json\/wp\/v2\/comments?post=8389"}],"version-history":[{"count":39,"href":"https:\/\/www.limitedruns.com\/blog\/wp-json\/wp\/v2\/pages\/8389\/revisions"}],"predecessor-version":[{"id":9276,"href":"https:\/\/www.limitedruns.com\/blog\/wp-json\/wp\/v2\/pages\/8389\/revisions\/9276"}],"wp:attachment":[{"href":"https:\/\/www.limitedruns.com\/blog\/wp-json\/wp\/v2\/media?parent=8389"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}